Systems Implementation (from Software Selection through System Go-Live)
Technology implementations or upgrades include a unique set of steps in selecting and implementing a new or upgraded software system. This might include identifying technology wants, needs and requirements, identifying solution alternatives (both internal and external), using request-for-proposal to solicit bids, facilitating the vendor selection process, developing and managing projects to objectives, ensuring system testing and acceptance are complete, and anticipating and planning for communication, training and maintenance. An important consideration in the above process is ensuring the needs of the organization drive the technology solution and not the reverse--making stakeholder management and governance structures critical to success.
Who might use this service?
- A unit facing a purchase or system selection decision for which they lack relevant expertise
- A unit utilizing an outdated system who is considering changing to something more relevant
Sample Deliverables:
- Systems requirements
- Request for proposal (RFP)
- Vendor selection criteria and methodology
- Implemented system